Wink Connected Home Hub
|Switch Style||Dimmer Switch|
|Item Dimensions LxWxH||8 x 3 x 8 inches|
|Mounting Type||Wall Mount|
|Controller Type||IFTTT, Amazon Alexa, SmartThings, IOS, Android|
- Wink Hub allows your diverse collection of smart home products to speak the same wireless language so you can easily control them from the Wink app. Easy Setup with the Wink app or Amazon Alexa to control your smart home with no required monthly fees, ever. Teach your house new tricks by telling it what to do when you’re asleep, awake, away, and back home.
- Platform Compatibility: Control products from iOS, Apple Watch, Android, and Android Wear. Works with Amazon Alexa.
- Supported Device Types: ZWAVE: Door Lock, Door/Window Sensor, Motion Sensor, Tilt Sensor, Light Switch, Light Dimmer, Appliance Module, ZIGBEE: Light Bulb, Light Switch, Outlet, Door/Window.
- The Wink Shortcuts channel on IFTTT enables you to activate Wink Shortcuts through IFTTT triggers.
- Beautifully designed mobile app that keeps you connected to your home no matter where you are. Supports WiFi, Bluetooth LE, Z-Wave, ZigBee, Lutron ClearConnect, Kidde. Can share devices while maintaining control of your own Wink account. Has ability to have multiple Wink Hubs connected to your Wink account. Kindly refer to the user manual and instruction video for reference.
- A monthly subscription fee of $4.99 is required (effective May 20, 2020).
- All of your favorite smart products seamlessly connected in one simple app The Wink Hub will not automatically reconnect, since you’ve changed the credentials that the Hub currently knows. In order to update those credentials, power cycle your Wink Hub by unplugging it and plugging back in. Wait for it start flashing purple (may take several minutes). Then, go to the Wink app Wi-Fi Settings menu under Wink Hub Settings. Enter the new Wi-Fi credentials, tap ‘Update,’ and your Wink Hub should connect to your newly updated network!
- Wink Hub allows your diverse collection of smart products to speak the same wireless language so you can easily control them from the Wink app Android phones (specifically Samsung Galaxies) have a default setting which causes the phone to jump between Wi-Fi or mobile data, depending on which connection is strongest. Disabling mobile data allows the phone to successfully pair the Hub.
- Easy setup: download the Wink app, connect your hub in minutes, add your favorite smart products
- Wink’s first home automation hub, serving as the precursor to Wink Hub 2
Device detailed description
The Wink HUB allows your diverse collection of smart products to speak the same wireless language so you can easily control them-and customize their interactions-from the Wink App. The Wink app is a beautifully designed mobile app that keeps you connected to your home-no matter where you are. Available free on the Apple App Store and Google Play. Products that are Wink App Ready have Wink technology built in and can connect directly to the Wink app without the assistance of the Wink HUB. Wink App Compatible products require the Wink HUB to connect to the Wink app. The Wink HUB allows them to speak the same wireless language, so you can easily control them- and customize their interactions-all from the Wink app. No monthly fees or contracts, EVER. Get help from a human anytime. Download the Wink app and connect your HUB. Wink app available for free at Apple App Store or Google Play. Wink HUB connects in minutes. Blinds, lights, locks, and more, from anywhere in the world! The Wink Hub will not automatically reconnect, since you’ve changed the credentials that the Hub currently knows. In order to update those credentials, power cycle your Wink Hub by unplugging it and plugging back in. Wait for it start flashing purple (may take several minutes). Then, go to the Wink app Wi-Fi Settings menu under Wink Hub Settings. Enter the new Wi-Fi credentials, tap ‘Update,’ and your Wink Hub should connect to your newly updated network! Why isn’t my Hub connecting via my Android device Android phones (specifically Samsung Galaxies) have a default setting which causes the phone to jump between Wi-Fi or mobile data, depending on which connection is strongest. Disabling mobile data allows the phone to successfully pair the Hub. A monthly subscription fee of $4.99 is required (effective May 20, 2020).
Features and specification
|Brand Smart devices brand|
|Manufacturer Smart device manufacturer|
|Color Available colors|
|Item Package Quantity||
8 x 3 x 8 inches
|Number Of Pieces||
Frequently asked question
Yes, you can - irrespective of whether the pump voltage is 120V or 240V. To do this, you'd need: 1) A Wink-compatible outlet: GE/Jasco and Leviton z-wave outlets work fine with the Wink Hub, as does Quirky's outlet called Outlink. If your pool pump motor is a 120V/15A device, then you can plug it directly into a Wink-… see more Yes, you can - irrespective of whether the pump voltage is 120V or 240V. To do this, you'd need: 1) A Wink-compatible outlet: GE/Jasco and Leviton z-wave outlets work fine with the Wink Hub, as does Quirky's outlet called Outlink. If your pool pump motor is a 120V/15A device, then you can plug it directly into a Wink-compatible outlet. 2) On the other hand, if your motor is a 240V device, then you need an additional component - a 240V double-pole relay (at suitable amperage for the pump) with a 120V coil (that energizes the relay). The motor would be wired through the relay, and the coil can be plugged into the Wink-controlled outlet. When you turn the outlet on, the coil will be energized and switch the relay on - turning on the motor. If you are uncomfortable assembling this yourself, then consider the 'Elk Heavy Duty Relay Contactor in a Lockable Metal Structured Wiring Panel Enclosure' (http://www.amazon.com/gp/product/B004HMZOUS) - it is exactly what is needed to control a 240V appliance and is ready to plug into a Wink-controlled receptacle. I use this setup to control two 240V water heaters with the Wink Hub/App.
I thought about this some more, and there is a way that you can do 'sunrise/sunset +/- time'. Create locations in Wink that correspond to places where sunset/sunrise is at the time you want at your location (eg. 20 minutes before sunrise at your location). When you setup the schedule and pick sunrise/sunset, set it to … see more I thought about this some more, and there is a way that you can do 'sunrise/sunset +/- time'. Create locations in Wink that correspond to places where sunset/sunrise is at the time you want at your location (eg. 20 minutes before sunrise at your location). When you setup the schedule and pick sunrise/sunset, set it to be by that location. Let me be more explicit. Today (8/20/2015), sunrise for me (Metairie, LA) is 6:31 AM. But let's say I want to schedule an event to fire at 20 minutes after sunrise. I can create a second location that is Houston, TX (sunrise= 6:52AM on 8/20/2015), and set the event to run when it is sunrise in Houston.I know this is cumbersome, and a kluge, but it at least it will achieve what you want until the Wink app is updated.
Yes, you can set/reset user codes, get notified when specific user codes are used, and set reminders to delete user codes at a specific time.
GE Link bulbs are zigbee devices (not z-wave as indicated in a previous response). Zigbee nodes (devices) have 16-bit addresses, in addition each physical device can have up to 240 logical devices. So the maximum number of zigbee devices in a network would be 2^16*240 = 152728640. In practice, zigbee controllers such a… see more GE Link bulbs are zigbee devices (not z-wave as indicated in a previous response). Zigbee nodes (devices) have 16-bit addresses, in addition each physical device can have up to 240 logical devices. So the maximum number of zigbee devices in a network would be 2^16*240 = 152728640. In practice, zigbee controllers such as the Wink hub can easily handle a thousand devices - i.e. many more than the limit of 230 z-wave devices.
2 reviews for Wink Connected Home Hub
02 Customer(s) recommended this item
Reviewed by 0 customer(s)
Don't buy, obsolete pruduct, no support from Wink
update 1/17/2017: Have had this device now for almost 3 months, a few weeks ago it started to recycle through it’s update or error conditions… not sure which…. every few hours, light turns either yellow or red, sometimes steady on sometimes blinking and of course can not use any smart devices while in this state. After several hours if it hasn’t returned to the blue light on (normal condition) I either have to unplug it or use the reset button. About 4 days ago I emailed Wink asking for help and or info… but still no response from them. I’m now downgrading this from 5 stars to zero…. well can’t give zero, so 1 star. I would NOT recommend buying this. With the Wink’s new hub this is an obsolete product and from the lack of response from Wink I truly believe they are just trying to dump old inventory and has no intentions to support this product. The only devices I have been using this for is about a dozen LED lights, when the hubs blue light is on it works good enough for what I wanted it for, just have to get used to the lag time between using Amazon’s echo device voice command and the time it takes to actually turn the light on.
Would I buy this again? NO, not since having this problem and getting no response from Wink. I can understand something going bad but when you can’t get help from the company that makes the device then the value of that device decreases to zero.
I’m using it with an Amazon dot and has been working great. I have 12 smart dimmer LED cree bulbs and have set them up in several arrangements of groups. Some bulbs belong to several groups and turning lights on or off by group names or by bulb names has worked just fine with the amazon dot.
The description says works on WPA-PSK, open security, or WEP. I’ve connected this using WPA-2 AES encryption without any problems. Was quick and easy to do, the app walks you through connecting by wifi.
But this does require a Android or iOS device to run the Wink app on…. will NOT work with a PC.
Once the smart bulbs are initialized by the wink hub you rename the bulb (or device) to what ever you want to call it. I have 12 smart bulbs and after initializing they are by default called light bulb (or something like that) so only do one device or bulb at a time and immediately rename it to a unique name…. you can always rename it again later in the wink app. Then initialize the next device and so on.
Now all I do is tell my echo to turn on what ever group or bulb/device I want (an how bright I want it to be if I don’t want full brightness). In the alexa/echo/dot app (from amazon) you use the names of the devices you assigned them while initializing them (you CAN’T rename them in the alexa app but you CAN rename them in the wink app and then tell the alexa app to find new devices. And if the old name still shows in the alexa app just tell the alexa app to forget the old (no longer valid) name.
The wink app does appear to have more things it can do, like robots and shortcuts…. but since I haven’t tried them on the wink app on a smart phone I can’t be sure if there isn’t something the wink app can do that the alexa app can’t. Someday I will have to compare the two apps.
So far all I have are light bulbs and control all these as individual devices as well as created groups in the alexa app to control several and even all of them at once. You can put any and as many devices as you want in a single group or in as many groups you want. Oh though I would imagine there is some limit to how many devices and groups there can be.
would I buy it again…. yes.
update: after playing around with the two apps I found that you can set up ‘short cuts’ in the wink app and it will be seen as a ‘new’ device by the alexa app (you will have to do a search for new device to get the alexa app to see it). What you can do is set up any device to a particular setting… such as on/off or a preset brightness. Simply put… I have 12 bulbs and want all off except for three of them which I want on at 10% brightness. I called that short cut ‘TV’ (which is seen in the alexa app as a device) and created a group in the alexa app called ‘night time’ that has the device ‘TV’ in it and when I say to my amazon dot ‘turn night time on’ it turns off all the other lights and set just those three on to 10% brightness. You can use the device name itself without creating a group, but I was playing around with it to see what I could do with it.09/06/2022Verified Purchase
It works, does amazing things, but it needs to do more.
The devices have gone through a major update recently. If you get an old one, without the blue dot, you either have to force the update by pointing to a special nameserver for a short time or send it back. Once the update is done you can/should go back to regular nameservers.
I got the updated one from Amazon, so no problems. I plugged it in, it loaded the latest fixes and I added it to my account. I had purchased a Schlage lock, and while you can do everything from the keypad, the app is way easier. IF you want to make things happen based on, for example, which code is used, you need to connect the hub to the lock. The lock supports z-wave, not Wi-Fi, so there has to be an intermediary. Since the lock runs on AA batteries, it would last days on constantly connected Wi-Fi, and the design goal for a set of batteries is a year.
I have 4 z-wave bulbs and the z-wave lock. The bulbs that are near the lock are very responsive. One is three rooms away and is obviously at the edge of the range for the device. Occasionally it fails to change state, but sometimes it takes a while. To me it is obvious that the hub has to try several times.
I have two lights in a bathroom ceiling fixture with a simple on-off switch. These are the GE z-wave bulbs. Normally I leave the switch on all the time. If the lights are off, you can turn them on by flicking the switch off and on. It is simple to set up a rule that says, between sunrise and sunset, if one of the bulbs has been on for 45 minutes, turn the group off. It is also simple to set up a rule that says, turn the lights on to 20% at sunset and turn the lights off at sunrise. But you can’t say, turn the lights on an hour before sunset and off an hour after sunrise. There is no way to turn the lights off and back on to blink them in an emergency, like if the tamper alarm on the front door lock goes off or of the smoke alarm fires. It is easy to say (for example), if my wife opens the door turn the thermostat to 72 and set the occupied state, while if I open the door, turn the thermostat to 74.
I have some Nest devices, a thermostat and two smoke alarms. They talk Wi-Fi, even the battery operated smoke alarms. If you have a smoke event on one alarm it will relay to the others but it might take more than 30 seconds, because they are intermittently connected since constant connection would drain the batteries. The z-wave lock is much more responsive, if for example, you unlock it or enter a code, before you get through the door the.notification beeps on your phone.
I had one occasion to call Wink customer service. When the electronic egg trays hit $9, I bought a couple. These trays use Wi-Fi, so they bypass the hubs anyway, and the programming scheme flashes the screen of your phone in code. It is whacky, and touchy. After trying 10 times, I called them and they walked me through resetting the device and then doing the parameter set, over and over until it finally took.
It took about an hour to program two trays and I had to wait on hold for under a minute. I could hear other call center calls, and once I recognized the egg tray instructions, it was clear that other operators were helping people with the same issues. They aren’t making the trays anymore, $70 for an egg tray is silly, while $9 is close to what one would pay for a heavy covered tray, so they were worth it at this price. They were still cheerfully supporting the trays.
It is impossible to separate the app from the wink hub. I don’t know what is executing the robots, for example. I know that what is there works. My reasons for not giving Wink 5 stars are that the robots are not able to do so many of the things I want to do.
I have not had the reliability issues that some have had.04/23/2022Verified Purchase